14-Day Money-Back Guarantee
We want you to be completely delighted with Ollysis plugins. If our plugin doesn’t meet your expectations or cannot be made to work on your site, we’ll happily refund 100% of your payment.
14 Full Days
You have 14 days from the exact date of purchase to test the plugin thoroughly on your WordPress site.
No Hassle Policy
If an issue cannot be resolved by our engineering team, your refund request will be approved promptly.
Fast Reversal
Refunds are processed back to your original payment card via Stripe / SureCart within 3–5 business days.
1. Eligibility for a Refund
To be eligible for a full refund under our 14-day money-back guarantee, you must meet the following criteria:
- Your purchase was made within the last 14 calendar days.
- You have contacted our support team and given us an opportunity to resolve any plugin conflict or configuration bug.
- The plugin has been deactivated and uninstalled from your production and staging domains.
2. How to Request a Refund
Requesting a refund is simple and fast. Follow these steps:
3. Automatic Renewal Cancellations
You can cancel annual or monthly renewals at any time directly through your Customer Dashboard with zero penalties. If you cancel an active subscription, your license remains valid until the end of your prepaid billing period.
Have Questions Before You Buy?
Our engineering team is always ready to verify theme compatibility, multisite requirements, or custom WooCommerce hook integrations.